Shipping Policy
Trackable Shipping
All are shipments are trackable.
Shipping To Over 22 Countries
We offer international shipping services at a very low shipping cost. List of countries we ship to are mentioned in the shipping time section please refer to it for further details.
Lost /Missing Packages
SPOTYMART is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Processing Time:
Shipping times mentioned below do not include 2-3 day processing time. All shipping times exclude clearance/customs delays
Regular Shipping Times
Shipping time varies by location. These are our estimates:
Shipping time *Locations
Under 10 to 15 Days: Australia, New Zealand, United Kingdom, Spain, Germany, France, Portugal, Italy, Netherlands, United Arab Emirates, Denmark, Poland, Singapore and Austria
Under 11 to 16 Days: Sweden
Under 10 to 18 Days: United States Of America,
Under 15 to 25 Days: Canada
Under 20 to 25 Days: Saudi Arabia, Turkey
If you have not received your product in 30 business days. you may be eligible for a refund. please get in touch at info@spotymart.com
DHL Fast Shipping Times
Shipping time varies by location. These are our estimates:
Shipping time *Locations
Under 5 to 7 Days: United States Of America, Canada, Australia, New Zealand, United Kingdom, Spain, Germany, France, Portugal, Italy, Netherlands, United Arab Emirates, Denmark, Poland, Singapore, Sweden, Saudi Arabia, and Turkey
Under 7 to 10 Days: Austria
Tracking Information
You will receive an email with a tracking number once your order is shipped. You can also track your order at www.spotymart.com/order-tracking/
My Tracking Says “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will My Items Be Sent In One Package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.